Last updated: 31st October 2025

Website: www.sensur.com

Owner: Sensur Ltd

Registered office: 128 City Road, EC1V 2NX

Company number: 16401574

1. Purpose of These Terms

These Terms and Conditions (“Terms”) set out the legal terms under which
you (“you”, “your”, “the user”) may access and use our website, www.sensur.com
(“the Site”), and purchase products from us.

By using the Site, you agree to comply with these Terms. If you do not agree,
please do not use our Site.

2. Use of the Website

2.1. Eligibility

You must be at least 18 years old to use this Site or make a purchase.

2.2. Accuracy of Information

We make every effort to ensure the information on our Site is accurate,
current, and complete. However, we do not guarantee that descriptions, pricing,
or other content are error-free. We reserve the right to correct any errors or
omissions at any time without prior notice.

2.3. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

2.4. Prohibited Uses

You agree not to:

• Use the Site for unlawful or fraudulent purposes.
• Attempt to gain unauthorised access to the Site or its systems.
• Copy, distribute, or exploit content without our written permission.

3. Orders and Payments

3.1. Product Availability

All products are subject to availability. We reserve the right to limit quantities, refuse orders, or discontinue products at any time.

3.2. Pricing

All prices are shown in GBP (£) and include VAT where applicable. Shipping costs will be displayed at checkout.

3.3. Payment

We accept major debit and credit cards, and any other payment methods indicated on the Site. Payments are processed securely via [Insert Payment Provider, e.g., Stripe / Shopify Payments].

3.4. Order Confirmation

Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. A contract is formed only when we dispatch your goods and send a shipping confirmation email.

4. Delivery and Returns

4.1. Delivery

We aim to dispatch orders promptly. Delivery times and charges are outlined on our Shipping Policy page. Delays caused by external factors (e.g. courier issues, weather, customs) are outside our control.

4.2. Returns

We want you to love your purchase. Please refer to our Returns Policy for detailed information on returns, exchanges, and refunds.

5. Intellectual Property

All content on the Site — including text, images, logos, graphics, design, and product packaging — is the property of Sensur Ltd or its licensors.

You may not reproduce, distribute, or commercially exploit any material without
prior written consent.

6. Disclaimer

All products and information provided on this Site are intended for general skincare use only.

They are not a substitute for medical advice, diagnosis, or treatment.

If you have a medical condition or concern, please consult a qualified healthcare professional before using any product.

We make no warranties or representations, express or implied, regarding the accuracy, completeness, or suitability of information or products provided.

7. Limitation of Liability

To the fullest extent permitted by UK law:

• We shall not be liable for any indirect, incidental, or consequential loss arising from your use of this Site or any product purchased from it.
• Our total liability for any claim arising out of or in connection with your use of the Site shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under UK law.

8. Third-Party Links

Our Site may contain links to other websites operated by third parties. These links are provided for your convenience only.

We are not responsible for the content, privacy practices, or accuracy of third-party sites.

9. Data Protection and Privacy

Your privacy matters to us. Personal data collected through the Site is processed in accordance with our Privacy Policy and the applicable data protection laws in the United Kingdom (UK GDPR and the Data Protection Act 2018).

10. Changes to These Terms

We may update or modify these Terms at any time. Changes will take effect once published on this page, and your continued use of the Site constitutes acceptance of the updated Terms.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any dispute arising from or related to the use of our Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email:
info@sensur.co.uk

📍 Address:
[Insert business address]

📞 Phone:
[Insert contact number]